GetRingtonesNow.com

 - The latest and best UK polyphonic and monophonic ringtones
- Easy and fast ordering via phone or text (now just £3 by text/phone)!
- Reliable service - no rip-offs, full customer care by phone and e-mail.

Home > Customer Care

At Get Ringtones Now.com we pride ourselves on good customer care. Unlike other ringtone companies we let you contact us easily. Please have a glance over the common questions below before phoning or e-mailing.

Common Questions

My order has not arrived!
We are sorry if you have not received your order within your expectations. However, this may be due to delays on the SMS network, which are beyond our control. There could be other delays caused by delays on our system or you entering the incorrect mobile number or network. We recommend waiting up to 24 hours from the time of ordering before contacting us. 98% of all orders are delivered in less than a minute. If you believe your order has gone astray, please contact us by the e-mail address below. If we still cannot deliver your order to you, we will issue a full refund.

Where's My Network?
We have listed all the networks we can successfully send SMS to. If your network is not listed, it is because we are not currently able to deliver items through that network. However, we are constantly updating and we would recommend that you check again later.

I Want A Refund

  • We will issue a full refund if we fail to deliver an order due to an error on our part and the order has not left our systems.
  • We will issue a partial refund if we have overcharged you.
  • We cannot issue refunds for:
    • mistakes made during ordering (including, but not limited to: incorrect telephone number; phone type; network or the wrong item being ordered)
    • items that you dislike once received (all items have a preview before ordering)
    • items ordered twice

Contact Information

Phone: 08717501030.
E-mail: support at text-media.com.
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